> For the complete documentation index, see [llms.txt](https://sf-wpc-ccms.gitbook.io/ccms-user-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://sf-wpc-ccms.gitbook.io/ccms-user-guide/how-do-i-use-whole-person-care-summary/homepage-features/urgent-emergent-health-services-summary.md).

# Urgent Emergent Health Services Summary

![](https://544055005-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-L9g4xnzeWX22zrtlKGg%2F-LkVwMzxy4ZP7HHbypYk%2F-LkVyFYmFvcTBZE2utEY%2FU.E.PNG?alt=media\&token=2ce5f736-b095-45bc-9744-08af4cf5dad0)

Provides a summary of urgent/emergent health services, organized by fiscal year. Monthly summaries can be seen on the **Health Services Summary** link in the Left-Navigation Links.

| Field Name                    | Description                                                                                                                                                                                                                                                                                                                                                                      | Source                    |
| ----------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------- |
| Urgent / Emergent Utilization | Fiscal Year in which services were received                                                                                                                                                                                                                                                                                                                                      | N/A                       |
| EMS HU Transports             | Number of EMS transports during the designated fiscal year by the SF Fire Department for **High Users, Sobering Center transports, and transports originating from a shelter only.** To be considered a high user, the patient must have four or more transports in one month. Only patients with four or more transports are posted, unless Sobering Center/Shelter transports. | SF Fire Department        |
| SFGH ED Visits                | Number of visits to SFGH Emergency Department                                                                                                                                                                                                                                                                                                                                    | LCR                       |
| OOMG ED Visits                | Number of Emergency Department visits outside of DPH (e.g., St. Francis, etc.); only collected for SF Health Plan members                                                                                                                                                                                                                                                        | San Francisco Health Plan |
| SFGH Med Inpt Days            | Number of days spent in medical inpatient setting                                                                                                                                                                                                                                                                                                                                | LCR                       |
| OOMG Inpt Days                | Number of medical inpatient days at settings outside of DPH (e.g., St. Francis, etc.); only collected for SF Health Plan members                                                                                                                                                                                                                                                 | San Francisco Health Plan |
| DPH O/P Urg Visits            | Number of Tom Waddell Center Urgent Care or SFGH Urgent Care Clinic visits                                                                                                                                                                                                                                                                                                       | LCR                       |
| DPH Med Respt Days            | Number of days spent in Medical Respite (a measure of medical inpatient step-down care). Patients are medically grail, homeless persons exiting inpatient without adequate community support for their medical needs                                                                                                                                                             | Medical Respite           |
| WS + Mobl Crisis Visits       | Number of encounters with Westside Crisis and Comprehensive Crisis Services                                                                                                                                                                                                                                                                                                      | Avatar                    |
| PES Visits                    | Number of visits to Psychiatric Emergency Services                                                                                                                                                                                                                                                                                                                               | UCSF                      |
| Dore Visits                   | Number of visits to Dore Urgent Care Clinic. Dore UCC serves individuals experiencing an acute psychiatric crisis but who can be stabilized in a voluntary setting                                                                                                                                                                                                               | Avatar                    |
| MH Inpt Days                  | Number of days the patient stayed in a mental health inpatient setting                                                                                                                                                                                                                                                                                                           | Avatar                    |
| ADU Crisis Res Days           | Number of days the patient resided in a psychiatric Acute Diversion Unit (i.e., crisis residential).                                                                                                                                                                                                                                                                             | Avatar                    |
| Sobr Ctr Visits               | Number of encounters with Westside Crisis and Mobile Crisis programs                                                                                                                                                                                                                                                                                                             | CCMS                      |