What is CCMS and Whole Person Care Summary?

This user guide is intended to provide users with an understanding of the Coordinated Care Management System (CCMS) and help users understand the features and links within the Whole Person Care Summary.

The Coordinated Care Management System (CCMS) is an integrated data system that paints a single picture of a client by integrating medical, psychological, and social information about high risk, complex, and vulnerable populations (i.e. high users of multiple systems, homeless individuals and the elderly).

Value of CCMS

CCMS enables practitioners to view all health care and safety net services utilized by a client or population. The ability to share information protects the safety of vulnerable clients and prevents duplication of scarce resources. Data sharing allows clients and/or populations to be presented in an integrated and “whole person” fashion across the key domains of an individuals life.

CCMS is valuable to the work of many stakeholders. Rather than requiring clinicians and staff manually enter information, CCMS gathers administrative and clinical information from various the source systems from various categories including medical, mental health, substance abuse, housing, jail, and benefits.

CCMS improves coordination, reduces duplication, and identifies critical intersections throughout the delivery of patient-centered care.